Oh No! We hope you love your purchases from Matte Blaque but we understand that you need to make returns!
We offer STORE CREDIT ONLY for all online purchases within 14 days of your purchase. Please include packing slip when returning your items. Unfortunately if past 14 days, we will not give store credit nor ship back to you. Please give us 3-5 days to process your return. Store credit will be issued in the form of a gift card and sent to the email you signed up with. There is no expiration date for store credit use.
Items with discount codes are final sale. Additional final sale items include, bodysuits, accessories, leggings or athletic wear, and intimates. If you return any of these items they will NOT be accepted due to hygiene reasons and will have a re-ship fee of $6. If item is damaged, please contact firstname.lastname@example.org within 2 days including receipt and photos.
Items accepted must be free of perfume, makeup/deodorant stains (or stains of any kind), and dog hair. Must also be unworn and unwashed. We have the choice to not accept if requirements are not met.
Items must be returned in the same condition as they were sent. Please fold/wrap neatly to protect item.
If customer choses to return item(s), they will be responsible for shipping costs. Please ship returns to the address below: